Talk to StacoGate support
For general product questions, merchant support, payment issues and payout questions, email us at:
support@stacogate.comPlease do not send passwords, API secret keys, wallet private keys or recovery phrases by email.
Contact StacoGate
Need help with StacoGate, a payment, your merchant account or a payout? Use the support options below.
Already using StacoGate?
If your question relates to your merchant account, payment history, verification or withdrawals, sign in first so you can check the latest account status before contacting support.
Merchant loginLooking for setup help?
Our documentation covers WooCommerce, Payment Links and other StacoGate workflows.
Include the right reference
To help us identify a transaction more quickly, include the StacoGate reference shown in your dashboard or payment page where available.
- Payment session or transaction reference
- Payment Link reference, such as
PL-... - Withdrawal reference, such as
WD-...
Do not include secret credentials or private keys.
Ready to start accepting stablecoin payments?
Set up your StacoGate merchant account and connect the payment method that fits your business.
Start accepting payments